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BENCH+ PROFILE

Liubov

Technical Product Manager
AI automation products, CRM workflows, conversational lead qualification, and marketplace/payment product delivery

Technical Product Manager with hands-on delivery in AI-assisted automation, CRM operations, conversational workflows, marketplace products, and fintech payment features.

BEST-FIT USE CASE

B2B product and technical delivery roles that combine discovery, workflow design, AI API integrations, automation orchestration, and coordination of MVP-to-production workflows for operational SaaS or CRM systems.

Not the primary fit: Pure platform engineering, infrastructure-heavy DevOps, standalone model training, or research-focused ML roles.

EVIDENCE HIGHLIGHTS

What supports the assessment

01

Designed and implemented AI-assisted automation workflows across messaging platforms for customer communication and operational processes.

02

Implemented CRM modules covering bookings, reminders, attendance tracking, payment receipt recognition, CRM updates, and cross-platform messaging.

03

Developed TypeScript-based features and integrations using AI APIs and workflow orchestration.

04

Built conversational lead qualification, contextual guidance, and automated scheduling flows with vector retrieval, semantic search, session memory, and tool calling.

05

Built outreach workflows covering scraping, filtering, enrichment, personalized messaging, and CRM synchronization.

06

Delivered marketplace product lines including a mobile profile-building app and a B2B web marketplace.

07

Delivered an admin panel integrated with user-facing social/community products, including content management, notifications, editorial tooling, payment integration, and moderation integration.

08

Delivered fintech payment and merchant account functionality, including withdrawal, account redesign, payment, invoice, payout, wallet, and integration areas.

WORKING STYLE

How they show up

  • Described current work in two streams: own product development and client automation projects.
  • Explained a migration from a single messaging channel to a multi-messenger system through refactoring, shared routing, and channel-specific logic.
  • Uses staged planning with automated and manual testing, checklists, API testing, and messaging bot checks for workflow validation.
  • Reviews AI-generated code through frontend inspection, API testing, and controlled confirmation before applying actions.